IMPORTANT – WHAT TO DO IN THE EVENT OF AN EMERGENCY.
If you have an emergency outside of our normal business working hours (Monday – Friday 08:30 – 17:30 and Saturday 09:00 – 13:00) please follow the instructions below:-
Any emergency is defined as:
A risk of danger to the health, safety and security of a tenant at the property, or a risk of danger to the health safety and security of a third party at the property; or a defect that affects the structure of the property or may cause serious damage to the property if no action is taken.
If you believe you have a genuine emergency which cannot wait until our office re-opens, please contact our emergency helpline on
If the issue is not an emergency, please click next to continue.