We hope you will contact us first if you have concerns about how we handle your personal information, so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. The ICO can be contacted via www.ico.org.uk or by telephone on 0303 123 1113.

As we are members of The Property Ombudsman Limited, complaints about property services may also be eligible for consideration through The Property Ombudsman scheme where applicable. This does not replace your data-protection rights.